FAQs
How long does delivery take?
Orders are processed within 1–2 business days, and standard delivery usually takes 3–7 business days. In most cases, your order should arrive within 4–9 business days, Monday through Saturday. Once your parcel ships, you’ll receive tracking details by email so you can follow it along the way.
Do you offer free shipping?
Yes. Free shipping is included on every order with no minimum spend. We want getting your new pieces to feel simple and stress-free.
What payment methods do you accept?
We accept American Express, Apple Pay, Google Pay, Klarna, Maestro, Mastercard, Shop Pay, UnionPay, Visa. Every payment is securely processed with SSL encryption to protect your details.
What is Linide?
Linide brings you thoughtfully chosen fashion made for everyday confidence, with clean designs, easy wearability, and a shopping experience that feels personal from start to finish.
Do you ship internationally?
For now, we only ship within United Sates. Our focus is on offering the best possible local experience. If we open shipping to other regions in the future, we’ll announce it first.
What is your return policy?
You have 60 days from delivery to request a return. Simply email us at info@linide.com with your order number, and we’ll guide you through the return process.
Do you accept exchanges?
Yes, we do. If you’d like to exchange an item, contact us at info@linide.com and we’ll help you with the next steps.
How long do refunds take?
After we receive and inspect your return, refunds are processed within 7 business days. Your bank or payment provider may take additional days to complete the transfer.
Is my personal and payment information safe?
Absolutely. Protecting your privacy and payment details is a top priority. Linide does not store sensitive payment information, and our checkout is fully secured with encryption.
What do I do if my order hasn’t arrived?
Start by checking the tracking link in your shipping email. If it has been more than 7 business days since your order shipped and it still hasn’t arrived, email us at info@linide.com and we’ll investigate right away.
Can I update or cancel my order?
If your order hasn’t shipped yet, we may be able to update or cancel it. Please contact us as soon as possible after placing the order at info@linide.com, and we’ll do our best to help.
Still need help?
We’re always here for you. Just email info@linide.com, and our team will be happy to assist.